Returns + Exchanges
- No refund applicable for change of mind.
- If wrong size/item is selected an exchange/credit note can be arranged at customer’s postage expense.
- All returns must be in original, sellable condition, including all bags and tags.
- Any error on behalf of Big Dogg Australia will result in an exchange, credit note or refund at the cost of Big Dogg Australia.
- Big Dogg Australia reserves the right to refuse returns when item is not returned in satisfactory condition.