Returns + Exchanges

  • No refund applicable for change of mind.
  • If wrong size/item is selected an exchange/credit note can be arranged at customer’s postage expense.
  • All returns must be in original, sellable condition, including all bags and tags.
  • Any error on behalf of Big Dogg Australia will result in an exchange, credit note or refund at the cost of Big Dogg Australia.
  • Big Dogg Australia reserves the right to refuse returns when item is not returned in satisfactory condition.