Returns + Exchanges

  • No refunds are applicable for change of mind.

  • If you choose the wrong size/item when a selection is made, an exchange/credit note can be arranged at customer’s postage expense.

  • All returns must be in original, sellable condition, including all bags and tags.

  • Any error on behalf of Big Dogg Australia will result in an exchange, credit note or refund at the cost of Big Dogg Australia.

  • Big Dogg Australia reserves the right to refuse returns when an item/s is not returned in satisfactory condition.