Returns + Exchanges
No refunds are applicable for change of mind.
If you choose the wrong size/item when a selection is made, an exchange/credit note can be arranged at customer’s postage expense.
All returns must be in original, sellable condition, including all bags and tags.
Any error on behalf of Big Dogg Australia will result in an exchange, credit note or refund at the cost of Big Dogg Australia.
Big Dogg Australia reserves the right to refuse returns when an item/s is not returned in satisfactory condition.